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![]() PMPNMOTION Removing Zone Alarm
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To make sure that you can see the ZoneAlarm system files, if they are still on your computer: - In Windows 95, 98, 98SE: Click View -> Options (in Windows 98/98SE, this will
be called "Folder Options"). Click the "View" tab, then click the "Show all files" radio button. - In Windows ME, XP, 2000: Click Tools -> Folder Options. Click the "View" tab,
then click the "Show hidden files and folders" radio button. Click on Start, then Search or Find, and select Files. Make sure that the location box is
set to search your local hard drive (usually C :) or All Local Drives. zonelabs (under your SYSTEM or SYSTEM32 folder) vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA file. Do
NOT delete this file unless it is a Zone Labs file!) NOTE: If you received an error message upon deleting the files, or if the original programs
remain in the Programs list, or if the problem persists after this, removing the files in Safe Mode will allow you to delete
the files properly. Click Start, Help, and search for "SAFE MODE" for information specific to your system. Now you should be able to get a clean install of the new version. Be sure to NOT use the
old settings as this can cause further difficulties if the database is corrupt.
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